Certified Dispatcher Academy
Learn real-world freight dispatching, broker communication, rate negotiation, load board operations, safety compliance, and transportation business skills through the Southern Transport Services Certified Dispatcher Academy™
Become a Certified Freight Dispatcher
What You''ll Learn
Freight Dispatching
DAT & Truckstop Load Boards
Rate Negotiation
Broker Relations
Driver Management
Safety & Compliance
Customer Service
Direct Customer Development
Transportation Business Operations
Prograam Includes
12 Training Modules
Student Workbook
Dispatcher Forms Package
Dispatcher Scripts Handbook
Operations Manual
Practical Dispatch Simulations
Final Certification Exam
Certificate of Completion
Course Curriculm
- Introduction to Professional Dispatching
- Equipment, Weight Limits & DOT Compliance
- DAT & Truckstop Load Board Mastery
- Advanced Rate Negotiation & Broker Sales
- Complete Dispatch Operations
- Factoring, Billing & Back Office Operations
- Driver Recruiting & Onboarding
- Safety, Compliance & Risk Management
- Customer Service & Broker Relations
- Hotshot Business Operations
- Building Dedicated Freight & Direct Customers
- Operations Manual Review & Graduation